Operations Manager

Key Responsibilities

  • Provide managerial support and direction to the Procurement, Logistics, Inventory, Stores Services and Loss Prevention functions
  • Provide operational assistance for new store openings ensuring set opening dates are met and operating standards are maintained
  • Achieve financial and operational targets for all aspects of store operations while maintaining a high customer satisfaction level
  • Develop, implement and enhance all processes and procedures to continuously improve effectiveness/ efficiency of the department, as well as ensure organization operations are carried out in compliance with regulations and laws governing business operations
  • Evaluate overall operations and regularly report to the General Manager
  • Recruit, train, motivate and evaluate his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company
  • Prepare the department's annual budget based on set instructions and develop the business plan accordingly to support the objectives
  • Create, implement and oversee a set of operational metrics measuring the effectiveness of the department across all functions


Desired Skills & Experience

 

  • Bachelor’s Degree in Business Administration or related field; MBA is a plus
  • 2 years of experience in a similar field, out of which 3 in a managerial position; experience in retail is a plus
  • Proficiency in MS Office
  • Fluency in English

We are always on the lookout for talented individuals. Send us your resume!

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