Role Purpose The Operations Manager is responsible for effectively managing the Operations Department to ensure business objectives are met and contribute to the financial targets of the assigned entity.
The Shop Manager is responsible for leading and managing the store operation to deliver the highest standards of customer service and to maximize sales and profitability in line with company’s objectives . He / she is also responsible for the inventory , maintenance and external appearance of his / her shop.
A Sales Associate is responsible for maintaining outstanding customer service as per company standards, achieving sales goals, minimizing stock loss, merchandising, and safeguarding company assets.